Key Factor #6 for Hannah's House Professional Supervised Visitation Services: Grievance Policy/Procedure

Consumers receiving court-ordered supervised visitation services need access to a process for expressing concerns about their case and the way it is being managed.

We have several mechanisms in place for consumer feedback. There is a Senior Supervisor on Saturday and Sunday who is assigned to assist clients with all concerns in service delivery. Program Coordinators fulfill that role Monday - Friday.

If the Senior Supervisor or a Program Coordinator cannot resolve a concern, the concern is then presented to the Program Director. If the Program Director is not able to resolve the concern, it is presented in an Executive Team meeting which includes Program Manager, Program Director, Assistant Director, and Executive Director.

If the Executive Team is unable to resolve the concern, the client makes a formal written request to the Board of Directors. That concern is then placed on the agenda for a regularly scheduled meeting of the Board, which occur quarterly.

Some items can't wait for resolution, so there is a procedure in place for Board member involvement and review outside the regular meeting schedule when an issue is time-sensitive.

Hannah's House also has a formal Feedback Procedure for Court Reports. That procedure is issued with every court report so that clients are able to quickly complete that process if they need corrections to the report or need clarification.

Family court matters are stressful enough for everyone involved without the provider adding stress to the situation by being unavailable or refusing to work toward resolving problems when they occur.

At Hannah's House, we make every effort to respect input from our clients. We welcome feedback and want to know how our services delivery, policies and procedures effect those we serve.

Key Factor #4 for Hannah's House Professional Supervised Visitation Services: Team Approach

When we began our research for program development in 1988, we found that one of the first common concerns expressed by the majority of parents, extended family members and professionals in the community related to the bias of professional monitors.

Users of the services experienced the providers as "taking sides." Sometimes it was a perception and sometimes it was an accurate report. We realized that there was no way in family disputes to ensure that both parties had a positive customer experience. We also realized that we had to develop a service delivery system that controlled for the perception or the reality of a professional provider "taking sides."

We decided to use a Team Approach to service delivery. This seemed like the best way to ensure that there were multiple perspectives and experiences of each family receiving services. It is human nature to become accustomed to a situation, to begin to generalize from our past experience in that situation, and then to lose accuracy and completeness in the experience.

We recognized that everyone has biases, prejudices, beliefs, and values that filter our daily experiences. It made sense to us that multiple professionals interacting with the same family would produce a much more accurate picture of parent-child relationships over time.

We also recognized that we all have had the experience of instantly liking or disliking someone. We knew this would happen for staff members and for clients. We decided early on that these responses would not dictate staffing assignments.

Staff members needs to be able to observe and document accurately regardless of personal reactions to someone. Skill development for a professional includes learning how to self-observe negative reactions to a person or behavior and then document without prejudice or editing.

Parents need to focus on just spending time with their children. Countless times over the past 27 years, parents have complained about the prejudice of a staff member. When we review the notes in these cases, 9 out of 10 times we find that the documentation provided a picture of a good parent and a positive parent-child relationship.

The parent was having a negative reaction to the Team Member and made the assumption that it meant the person didn't like the parent and that the Team Member would document with a negative tone. Imagine if we changed Team Members or assigned Team Members based on the requests of a parent. That would be bias or at the very least the appearance of bias.

Hannah's House has successfully used the Team Approach to forensic service delivery for over 27 years. We do assign one staff person to particular cases but only when there is a clearly documented medical reason for such an assignment.

We are the eyes and ears of the judge who will never meet the children, at least in most cases. We have a legal, moral, and ethical obligation to provide the clearest possible picture of the family. The Team Approach helps us meet all of these obligations in a forensically validated manner.

Key Factor #1 for Hannah's House Professional Supervised Visitation Services: CONTROLLING FOR BIAS

California Family Code 3200.5 and California Rules of Court 5.20 establish standards for professional providers of supervised visitation (PPSV). A search engine will readily find both. Consumers in need of these services need to understand the law.

One of the requirements of the PPSV is following all aspects of the law. Controlling for bias is one of those requirements.

Bias is a prejudice in favor of or against one thing, person, or group compared with another, usually in a way considered to be unfair. In family law cases with an order for supervised visitation, it is a PPSV who is prejudiced in favor of or against one party, the Petitioner, or the Respondent.

The only way to control for bias is to create a process that treats both parties equally from the very beginning.

Hannah's House conducts a screening with both parties prior to any face-to-face meetings. The screening may be done over the phone or via the website. The consumer chooses.

The screening is exactly the same for every person who completes it. The only differences occur because of different facts in each case. Each party on every case is given an equal opportunity to provide the necessary information.

The intake and orientation is the same for every person who completes it. Parents attend an in-person meeting. They will be in a group that includes both residential parents and visiting parents, but two parties to the same case will not participate in the same intake and orientation meeting.

Hannah's House provides supervised visitation and supervised exchanges. The variations in the intake process relate to the difference in those services.

The goal of the intake, orientation, and legal review process is to learn about the case, ensure both parties understand their rights and responsibilities, and to figure out how to keep stress down for the children.

Children are required to attend a Turtle Tour orientation. This provides the child with the opportunity to meet the Human and the Animal Staff, and to explore the family rooms, art and music room, and the snack shop!

The Turtle Tour is required so that children know in advance where they will be coming and what the place and the people are like. This helps control for bias because staff is assured the child is familiar with the setting so staff can just focus on the transitions from one parent to another.

100% of contact between Staff and clients is documented. Email, phone logs, and activity reports are completed at the time of contact.

All activity reports are reviewed weekly by a Quality Assurance Team in a regular QA meeting. The purpose of the review is to ensure accuracy and completeness in the documentation, and to identify any client or staff discrepancies that require intervention beyond that which occurred during service delivery.

The QA team consists of the Assistant Executive Director, Program Director, Program Manager, Program Coordinator - Scheduling, Program Coordinator - Reports and Record Keeping, and any PPSV who wants to attend.

Clients and staff members with discrepancies that occurred during service delivery during the previous week will be contacted by a staff person to address the discrepancy. Typically this contact occurs within 24-48 hours following the meeting.

There is a Quality Control function built into the system to ensure that the discrepancy contacts are made, completed, and documented for each client and staff person identified.

Hannah's House is a forensic social service agency where everything that is said and done can potentially become part of legal proceeding. We take that responsibility seriously and the first step in ensuring forensic accuracy in our service delivery is controlling for bias.

Key Factors for Hannah’s House Professional Supervised Visitation Services

Hannah's House provide services to parents who mistrust and/or dislike each other. Our job is to be a professional neutral. We must establish rapport and some basic trust with each parent, without creating mistrust on the part of the other parent.

Parents come to us from an adversarial experience where one of them 'won' and one of them 'lost'.

Sometimes the 'winner' comes out of court with the idea that they are in control of the situation. It is our very difficult job to help that parent understand that the judge has made orders that require both parents to follow laws and cooperate for the purpose of coparenting the child.

Sometimes the 'loser' comes out of court with the idea that they are criminal or least being treated like a criminal. It is our very difficult job to help that parent understand that the judge has made orders that require both parents to follow laws and cooperate for the purpose of coparenting the child.

In other words, the judge has made orders that accord rights and responsibilities for parenting and coparenting that apply equally to both parents.

We focus on several important factors to accomplish our goal of building rapport and creating trust:

1 Controlling for bias
2 Preventing conflict of interest
(including appearance of conflict of interest)
3 Clear policies and procedures
4 Team approach
5 Forensic reports and record keeping
6 Grievance policy/procedure
7 Standardization

Over the next several days I will talk about each one of these factors and discuss the policies, procedures and rationale for each one of them.

Questioning Children in Supervised Visitation: Guidance for Moms and Dads

Supervised visitation can be a challenge in a number of ways. One of those is figuring out what questions are okay to ask your child and which ones need to be avoided.

The purpose of supervised visitation to to ensure that the parent-child relationship is safe and protected and as nurturing as possible for the child.

Part of protecting the child is making sure they are not put in the position of feeling caught in the middle in any way between the two parents!

Questions should be asked in a way that does not limit the Child’s response to giving only specific information OR require the Child to provide details about the other parent's life/home!

Some of the examples below are based on the parent already having information about the child.

OKAY (general & child-oriented)
How is school?
What is your favorite subject?
Did you have a good week?
Are those new shoes? They look really nice!
Did you have a nice vacation?
Did you get a haircut?
Have you had lunch yet? If not, let's eat together.
Did your doctor’s appointment go ok?
Did you have fun with your friends at school today? (On a school night)

NOT OKAY (specific & detail-oriented)
Where do you go to school?
What is your teacher’s name?
Who brought you to the visit?
Are those new shoes? Who gave you those shoes?Where did you go on vacation? Who went? How did you travel?
Who cut your hair?
Have you had lunch yet? When and where did you eat lunch?
What doctor did you go to?Who are your friends at school?

Children in supervised visitaiton can initiate any topic they want, including information they should not give!!

If the other parent has sole legal custody, do not allow the Child to give any details about school, dentist, doctor, coaches, troop leaders, teachers, etc. even if the Child is the one initiating.

Either the parent or the Supervisor should gently but quickly interrupt the Child to prevent the disclosure. If Child discloses info, the Supervisor will write a note to the other parent about it and pass it at end of visit. This is done to protect everyone in the situation.

By the way, it is equally important that the child not be grilled with questions by the other parent once the supervised visitation is over. Children need to be greeted with a warm smile, hug and an invitation to reconnect and move on with the day.

Children Need Relationships with Both Parents

Coparenting is a critical aspect of all of our lives. All children are conceived by at least two parents. In the case of adoption, surrogacy, and other family constellations some start out with more than two.

Research over the last 30 years has pushed and pulled family professionals toward the understanding that virtually all children will be coparented and virtually all families coparent.

Coparents who compete with each other by trying to have the child become an ally with one parent against the other provide an unsafe family structure for the child.

The child is left with few options except: (1) to become a go-between, (2) to choose one parent over the other, or (3) withdraw from both parents at least in any genuine sense of connection.

A coparent who tries to eliminate the competition by alienating or estranging the children from the other coparent risks alienating or estranging the child from parts of him or herself as the child struggles for a sense of identity in an unsafe and unbalanced family system.

Children need a protective family structure and coparenting is especially important in providing the safety, security and continuity so critical to the child's healthy development.

If you can't respect and cooperate with your coparent, then shift your perspective and try respecting and cooperating with the part of your child that needs his or her own experience of that other parent in order to develop a strong, clear and autonomous sense of self in the world.

When you find yourself thinking negative thoughts or saying negative things about the other coparent, try inserting your child's name and face instead.

Cooperative coparenting is about valuing the needs of the child and respecting all of who your child is, not just the part that you contributed.

Navigating the aftermath of the break up of a family is difficult for everyone. At least the grown ups have tools and resources to find their way. The children do not. They are relying on us, the grown ups, to support them in finding their way.

Teach Our Children Well

Parents are the first and most important teachers of social and emotional learning for children. Like it or not, we are heavily influenced in our love maps and social imprinting by our Moms and Dads. It is the reason that we end up 'marrying' our mother or father, metaphorically speaking. It is the reason that we almost all reach a point in our lives where we say..."OMG! I sound just like my mother/father!" It's also the reason that one of my favorite magnets is "If it's not one thing, it's your mother..."  :-)

Parents cannot be neutral influences in our lives because they are quite literally half of who we are. So an absent or impaired mother or father has just as much influence as an active and engaged one, although quite different in the way we are shaped.

We know from research and practical experience that the best learning for all of us emerges in the context of supportive and nurturing relationships that make learning challenging, engaging and meaningful. Social and emotional learning is the process by which we acquire and apply the knowledge, attitudes, and skills necessary to understand and manage emotions, set and achieve positive goals, feel and show empathy for others, establish and maintain positive relationships, and make responsible decisions.

That is a tall order for any parent and chronic stress increases the challenge.  Family court involvement is often an unexpectedly long and complicated part of our lives, filled with uncertainty, anxiety and loss. There is no way that a parent, no matter how loving and committed, can possibly attend to the social and emotional needs of a child without help from others during a prolonged family court dispute.

We can learn to teach our children well even under great stress and emotional pressure, if we are taking care of our adult needs and attending to our own need for information and support. Transitions are difficult, even when they are positive. Life happens to everyone and family court is certainly not a part of life for everyone. But transition is a part of life that everyone shares. Uncertainty, anxiety and loss are part of the territory of the transition landscape. And there are resources in almost every community that assist people with all kinds of life transitions.

If you and your children are in transition, look for the resources in your local community involved in family court support. Possible sources of information are United Way, county Health and Human Service Departments, and your local nonprofit Foundation which is usually a great resource for nonprofit mission information.  Find the nonprofit organizations serving the needs of family court involved parents and children.

There is help available if you reach out for support. In San Diego, Hannah's House and Transitions Family Program are great resources and can also make referrals for other needs you may have. Our Family Resource Center is in development and we hope to be able to eventually offer resource information for family court involved parents and children locally, regionally and nationally.

Our children are watching and listening and learning from us every day. They absorb our lessons about social and emotional values in every moment we spend with them. Whatever we do, they learn from it. Whatever we say, they take in. I believe that parents who are in transition have an obligation to their children to recognize the need for help and support and reach out. That ability to recognize the truth of our situation requires self-honesty and courage. And those are lessons we want our children to learn - self-honesty and courage.

Family Break-Up: Healthy Alliances or Unhealthy Allegiances?

Most coparents have either heard or read about the problems children have with coping skills when the conflict between their parents continues after the separation/divorce. Some children feel caught in the middle of the conflict and feel pressured to choose one of their parents over the other one. Coping with this loyalty conflict is a terrible burden for a child. Some parents, most unintentionally, exploit the child's vulnerability at this crucial time.

A parent who is adequately child-focused, and who finds him or herself struggling with a child feeling torn by a sense of love and loyalty to each parent, will try their best to reassure the child of several things:

1  You don't have to choose. You love both of us and we both love you and always will.

2  You are not the parent, I am. You don't have to take care of me. It's my job to take care of you.

3  Your Mom/Dad and I are working together to make good decisions for you. This is not your responsibility.

4  It's not your fault. You didn't cause it. Your Mom/Dad and I decided we would both be better parents to you if we didn't live together anymore.

5  I know it's hard learning to go back and forth between Mom's House and Dad's House, but I know you can do it and your Mom/Dad and I will both help you!

These 5 basic messages help create healthy alliances for the child with both of his/her parents. They support the child's need for reassurance and relief from grown-up responsibilities. They communicate that there is an agreement between Mom and Dad to cooperate with each other to take care of the child.  The message is clear that both parents share the same interest in being supportive of the child.

A parent who is not adequately child-focused, and who finds him or herself struggling with a child feeling torn by a sense of love and loyalty to each parent, will covertly or overtly try to exploit the child's worry:

1  You want to mainly live with me now, right? We would still all be a family, if your Mom/Dad hadn't destroyed it.

2  I miss you so much when you are gone. I wish you didn't have to leave. It's really hard for me to be alone.

3  Your Mom/Dad is making things really difficult for us to be together. You need to talk to him/her and let them know that you want to spend more time with me.

4  I don't know why your Mom/Dad did this. Everything was going so well. I can't believe s/he would do this to us. I just don't think s/he really cares about us anymore.

5  I don't know how your Mom/Dad expects you to live like this. Nobody deserves this kind of life. I am so sorry that I can't make it stop. I don't know how you can possibly succeed when your Mom/Dad keeps doing this to you!

These 5 messages are used to create an unhealthy allegiance for the child with one parent. They pressure the child to be loyal to only one parent and to withdraw from or reject the other parent. They communicate the need for the child to take responsibility for care of the parent and to feel obligated to that parent. The message is clear that the only choice available is either loyalty or betrayal. The message is also clear that only one parent is interested in being supportive of the child.

If you recognize yourself in the first set of messages, your child will probably be successful as s/he makes the transition through these family changes. You are working to enhance healthy alliances for the child in both homes which creates and nurtures opportunities for cooperation, collaboration, and resilience.

If you recognize yourself in the second set of messages, your child will probably struggle with the transition through these family changes. You are working to create unhealthy allegiance for the child in only one home, which engenders loyalty conflict, competition, and low self worth.

Your child deserves a chance for a bright tomorrow which can only happen if you, the parent, learn how to stop competing and start cooperating; and how to stop sabotaging and start collaborating. You deserve a chance to learn how to coparent in a way that supports your child AND supports you. You can do this by joining a support group, taking a class, or getting some personal coaching or therapy.  You owe it to yourself and to your child!

Don't Become an Adversary to Your Child!

Family breakup is a disruptive process that feels chaotic for all family members, and traumatic for some. Parents are responsible to work together to make sure that everyone in the family makes a successful transition to a new family structure that feels safe and secure and loving.

Some parents are unable or unwilling to accept responsibility for this basic parenting role. Instead they invest energy in blame, sabotage and competition. The traditional adversarial Family Court process sets up and reinforces this win/lose approach to sharing children, resulted in children who feel divided and conflicted. It is easy for parents to get swept up in the contest to present the most compelling story to a theoretically neutral judge who decides whether Mom or Dad is the most convincing. In criminal systems, this process is sometimes referred to as accusatorial.

When accused, our immediate reaction is to defend. Especially when our bond to our child is at stake. Yet, investing in defense, documentation, zealous representation and advocacy does not leave resources of time or money for parenting. Children can't be put on a shelf while Mom and Dad fight it out. As difficult as it is, at least one parent needs to focus on the immediate daily needs and routines of the child or the outcome will be defeat for the little ones, regardless of which parent "wins."

You chose each other to co-create a child. The history and the details of your personal choice are matters for you to explore and understand, not stories to be used to injure, exploit, and harm your child.

Here is a list of "don'ts" for you, if you are the parent who is serious about protecting your child and truly placing your child's needs above the competition and battle between you and your coparent:

Don't say negative things to your children about your coparent.
Don't interfere with or limit your child's time with your coparent.
Don't block phone messages, letters, cards, or gifts from your coparent.
Don't make it difficult for your child to reach and communicate with your coparent.
Don't express displeasure when your child talks about or shows pictures of time with your coparent. Don't detach from your child when he shows affection for or says positive things about your coparent.
Don't say or imply that your coparent doesn't love your child.
Don't create situations that pressure your child to reject your coparent or to choose you instead.
Don't say things to make your child feel unsafe or insecure with your coparent.
Don't confide in your child about adult matters that your child shouldn't know, like marital concerns or financial disputes.
Don't ask your child to spy on or secretly obtain information about your coparent and report back to you.
Don't ask your child to keep secrets from your coparent about things your coparent should have been informed about.
Don't refer to your coparent by their first name or by a formal address and their last name (e.g. Ms Smith) when talking to your child.
Don't refer to your new partner or spouse as Mom or Dad and expect your child to do the same.
Don't pressure your child to rely only on your opinion and approval.
Don't encourage your child to disregard or think less of your coparent's rules, values, and authority.
Don't make it hard for your child or make your child feel bad about spending time with your coparent's extended family.
Don't create situations in which your child will be angry with or hurt by your coparent.

Many parents who read this list find themselves repeatedly saying or thinking "But..." "But..." "But..." That is the nature of an adversarial/accusatorial system of problem resolution. When you find yourself defending and reacting, take a deep breath and shift your focus and energy to your child!

Focus on being positive, taking the high road, and being fully present to love and nurture your child when you are with them.

Putting Your Child First - Time, Intention, Effort

For many years, I have used the metaphor of a PLANT to teach basic parenting skills. P is for protecting. LA is for listening actively. N is for nurturing. T is for teaching. The basic idea is that the child, like the plant, needs to be thoughtfully placed in the proper environment; watched for signs of health and thriving versus signs of deprivation; provided adequate amounts of sun, shade, water, and fertilizer; and pruned at the right time in the right way for maximum health and growth. The child, like the plant, cannot thrive if it is left in its pot, placed haphazardly wherever it is convenient, then passed by with occasional thoughts of "I really need to move that, plant that, water that, prune that, fertilize that" and so on.

Unlike a plant, we can't just throw away the neglected child and go find or buy a new one. Neglect of a child, if unmitigated by enough positive parenting, can lead to a lifetime of challenges and struggles. Bringing a child into the world is a choice, whether we make that decision through a planned and loving decision with a committed partner or through an unplanned pregnancy. But neglect of a child is rarely a conscious choice for a parent. Neglect emerges in the context of our own life challenges and struggles when they overwhelm our ability to meet even the very basic needs of a child.

Once a parent is overwhelmed, children are at risk unless there is adequate support in the circle of people who love that child and in the community which supports all of the children who live there. Unfortunately, parents often don't discover the lack of support until they desperately need it. They must rely on luck, fate and the kindness of strangers to help them find their way. This is especially true when the break-up of the family is the source of the stress, and the circle of people who love the child begin to take sides, break into camps, and badmouth the group on the other side of the divide.

What does all of this have to do with "Putting Your Child First - Time, Intention, Effort?" Putting our children first is easy and enjoyable when we enough resources internally and externally to do so. When a family breaks apart, no one is the same. The emotional and physical changes are dramatic. Children suddenly feel afraid that a parent who has left will never come back; that the parent who stays may quit loving them, too; that their heart will break.

Children can't wait for a parent to stabilize after the capsize of the family any more than a plant can wait for someone to notice that they are dying from a lack of care. Children need to be "put first" as quickly as possible during family transition and parents need to keep it as simple as possible. Children don't need big amounts of toys/goodies, money, or special outings. Children do need frequent and reliable focused tending from both parents and with anyone in the circle of people who love them that would be usual for them, pre-breakup!

Research on families in transition has taught us that there are a couple of things parents can do daily that will build a stable bridge to a new life for everyone in the family. First, pay attention to the daily/weekly transitions for the child to ensure routine, preparation and predictability; and, second, show warmth and affection toward your child at least once a day! So, if parents focus on just 3 things during the first hour or so of the day, children will make it through the major changes safely: time, intention, and effort.

All 3 can be accomplished with few just a moments of the day. Each time you leave your child or reunify with your child, greet him or her, make eye contact, smile, hug, kiss, and take a moment to connect. Tell and show the child you are happy to see them, or tell them when you will see them next, not that you missed them or that you will miss them. "I missed you" takes on a whole new meaning when the child is now separated from you due to catastrophic life changes over which they have no control.  Don't burden them with your sense of loss. Make transitions warm, secure and routine. This one focused change conveys to the child all of the elements of time, intention and effort because they feel it, they experience it every time there is a transition.

Experience is how children learn about themselves and about the world, including how to be in a close and loving relationship which is what they learn from us, their parents! Parents don't need to be a perfect gardener for their growing child, just good enough. For the plant, enough sun, enough shade, enough water, enough food, and enough pruning. For the child, enough protection, enough listening actively, enough nurturing and and enough teaching.


Song: Plant a Radish

To Turn a Child Against a Parent Is To Turn A Child Against Himself / Herself

"Parental alienation" is a controversial label. In part this is related to Dr. Richard Gardner's early attempts to create a diagnostic category of Parental Alienation Syndrome (PAS). The attempt was well-intentioned and opened an area of discussion and inquiry that contributed significantly to awareness and understanding a critical dynamic in many Family Court cases. PAS itself was, not surprisingly, discredited. The reasons are complicated and varied, and relate directly to the extraordinary diversity of problematic family dynamics which present in families as they separate and then reconstitute in new formations.

Dr. Douglas Darnall, author of Divorce Casualties, further contributed to this important topic when he sought to differentiate PAS, the syndrome, from the alienating behaviors coparents use to diminish each others parental roles when caught in a struggle over custody of a child. His contribution was essential to ensuring that the dynamic itself did not disappear from our conversations with mothers, fathers, and other adults in care-providing roles with a child learning to live between 2 homes.

Dr. Richard A. Warshak, author of Divorce Poison, has also made significant contributions to our exploration of those parental behaviors designed to turn a child against his or her parent. His book is an excellent resource for parents who have been designated by the court system as "High-Conflict" as they try to understand how their own behavior may contribute to the stress on the children.

While there is still no consensus on the issue of Parental Alienation, most mental health professionals with forensic experience know that many parents compete for the love and favor of their children during difficult family transitions rather than working to shield their children from the stress and strain of the adult traumas. This fear-and-anger fueled competition leads to behaviors which hurt children, though often not intentionally. Few parents set out with the goal of hurting their own children as they work so hard to carve out a significant place in their child's life.

Rather parental behaviors which alienate the child from the other parent and, ultimately, from him or herself, occur out of a sense of desperation, powerlessness, or hopelessness. No parent knows how he or she might respond if the vital role of Mom or Dad is threatened in a profound and lasting way. Parents in that position are often quick to explain that they would never say anything bad about the other parent to their son or daughter. These parents don't realize that words are not required. The negativity toward the other parent is usually felt so deeply by the child that no words are necessary. 

Losing time with and the opportunity to care for a child is painful for a parent. Losing a sense of safety and security in the world is terrifying for a child. The child's need for reassurance must trump the parent's need for self-worth if that parental sense of integrity comes at the expense of the child's innocence and trust in those who are supposed to ensure it. If you are struggling with your own sense of competence and worth as you make difficult family transitions, reach out for help. There are coparenting classes, support groups, and affordable therapeutic services for families in transition. You do not have to do it alone.

San Diego's Transitions Family Program at Hannah's House provides these support services and more. Email today TransitionsSD@gmail.com

Loving All of Your Child When You Hate the Other Parent

The other parent is in my child and my child is of his father as much as he is of me. I see it in his smile and the wrinkle of his nose. I hear it in his laugh and his distinctive voice. I marvel at the comfort of his extroversion that could have only come from his father. Today I have affection for all of these wonderful ways in which my son is like his father. But I struggled mightily in earlier years to find ways to love and nurture all of my son, and to support him becoming the young man he is today.

Asked if they love their child almost all parents would say "of course, I do! How could you even ask that question?" But in the world of divorce, broken families, custody battles and tension-filled co-parenting relationships, it is a question that needs to be asked slowly, thoughtfully and repeatedly to help parents overcome their denial about the direct damage done to a child who is raised by a parent who dislikes, mistrusts, or even hates half of who that child is.

Learning to love all of who your child is following the break-up of your relationship requires a strong commitment to developing a new set of parenting skills to protect your child over the long term from your adult emotions, judgments and disappointments.

Step 1 is learning to control your eye rolls, winks, sighs, hand signals, voice tone, whispered criticisms, and snide or sarcastic references to the other parent and his or her friends, family and values.

Step 2 is learning to communicate with the other parent ONLY about coparenting matters and doing so in a straightforward manner without hooks, barbs, innuendo, condescension or innuendo

Step 3 is finding a way to show basic respect for the other parent's contribution to your child's spirit, presence, personality, physicality, existence.

Step 4 is communicating that respect to your child in a manner that is genuine - children can tell when you are faking it.

Step 5 is skill development through practice-practice-practice.

Skills include a combination of:
1 noticing your emotional reactions/over-reactions,
2 restraining yourself,
3 talking your reactions over with other neutral adults,
4 learning when you need to initiate a communication
5 learning when you need to respond to a communication,
6 drafting and saving;
7 editing and saving;
8 editing and deleting OR editing and sending.
9 sending ONLY when you have determined that the response is appropriate and necessary,
10 limiting communication to 40 words or less and focused on just 1 topic, no more than 1 per day unless it is an urgent matter needing to be resolved in less than 24 hours.

Unless you truly have an "amicable" break-up, it is going to take anywhere from 6 months to a couple of years to sort all this out and begin to have some sense of competence about your coparenting. In the meantime, find some support from people who will help you be wise and mindful about your self care and the needs of your child.

Self Care in the Midst of Chaos

Most of us have either given or received this advice: "you need to take care of yourself first or you are no good to anybody else!" Makes sense. It's good advice. The only problem? If someone is saying that to me, or I am saying that to someone else...it's probably obvious to everyone that there is a problem with self-care. After all, most of us tend to cycle through periods of adequate to great self care and periods of slips, relapses, indulgences, too-tired-to-care-about-much-of-anything!

Self-care is one of the greatest challenges of family break-up and family conflict. Self-care by the parents is one of the protective factors essential to the long term positive adjustment and well-being of the little ones. Children need to be cared for and protected from adult concerns to the greatest extent possible and that responsibility lies with the parents. Unfortunately, some parents care for themselves by placing the burden and responsibility for adult worries squarely on the shoulders of the children. Directly: "tell your Mom/Dad that I need the child support or I can't pay for your school pictures." Indirectly: "Oh, sweetie, I wish we could afford to do that, but your Mom/Dad isn't paying his/her child support so we just can't afford it."

We know that inter-parental hostility creates a negative home environment and results in children who experience stress, unhappiness, and feelings of insecurity and vulnerability. Research informs us that that parents who go through a high conflict family break-up are more likely to devalue the importance of the other parent in the life of the child and interfere with the other parent's relationship with the child. Research also informs us that an ongoing relationship with both parents serves a protective function and predicts a child's overall well being. In fact, several studies have found that children in joint custody situations fare better after divorce than children who are in sole custody situations.

Let's look more closely at inter-parental hostility and its affect on self-care and care for the other. It's perhaps the clearest example of a parent putting his or her own emotional needs far ahead of the needs of the child for warmth, care, nurturing, and protection. Hostile parents are stuck in an attitude of opposition, negativity, hatred and loathing toward the other parent and, therefore, toward important aspects of who his or her child is! Hostile parents are not able to love, accept and nurture ALL of who the child is, but only a part. Hostility/negativity as a stuck position for a coparent makes self-care an impossibility, which means that care for the child will be impaired long term and the child lives in a state of vulnerability and insecurity rather than stability and security.

For many parents who survive the earthquake of a family break-up, accepting personal responsibility for the quality of our life and that of our children moving forwards is the key to peace in the family and is at the core of self-care. This doesn't mean that all is forgiven but it definitely means that I take responsibility for my own choices on a daily basis and move toward my own healing and wholeness. Some parents are not able to make the changes needed to truly move forward; mental illness including trauma histories, substance abuse, poverty and other fundamental challenges interfere. The good news for the child is that a stable, loving, healthy parental relationship with just one of their parents can compensate for the impairments of the other parent.

What's Age Got to Do With It?

Children who get caught in the middle during family break-up are at risk for mental, emotional, and even physical health compromise depending on several important factors. Age at the time of the trauma, co-parents ability to get the child out of the middle and keep them out of the middle, and protective factors in the child's life are critical to long-term healthy adjustment.

Younger children, in general, tend to fare better if the parents are able to act like grown ups and take responsibility for the decisions they made that placed their child in a difficult family situation. If a parent continues to blame the other parent and hold themselves faultless beyond a year after the break-up, the child is less likely to make an adequate adjustment. Parents are role models and most want to teach their child to be fair and responsible in relationships. "Do as I say and not as I do" is a sure way to breed confusion, resentment, and acting-out or acting-in for children; especially when the negativity is directed at the child's Mom or Dad. A simple question for a young child: How can you hate that person so much and not hate me? That's my Mom! That's my Dad! If you can quit loving him/her, can you quit loving me?

If a parent is too immature, too cutoff from a support system, or troubled by undiagnosed/untreated mental health problems to provide adequate care and protection for the young child, that child may have no escape from the emotional war zone. And children who grow up in a war zone suffer long term emotional, mental and physical health consequences because there is no break from the tumult and the stress.

Pre-teens and teens are often more compromised than young children by the family break-up. Parents in the midst of intense emotional upheaval tend to treat the older child as a sounding board or a confidante and are more likely to pressure them to take sides in the conflict. It's easier for a parent to justify or even ignore the burden of putting a teen the position of an adult than it is with a young child. The good news for the older child? He or she is much more likely to have protective factors that can mediate the negative effect of a toxic parent, because they often have relationships with caring adults outside the family at school and in the larger community!

Parents with children who are in a relationship that is troubled owe it to themselves and owe it to their children to learn as much as possible about how to make the transition from a family who lives together to a family who lives apart in an informed and thoughtful way. Sometimes that doesn't seem possible because a specific problem like domestic violence, substance abuse, or mental illness is at the root of the break-up.

If you are a parent facing the transition of a family break-up, whatever the situation, reach out for support and information! You do not have to do it alone. There are many people who have done it successfully, and many people working on making the same transition. Learn what helps and hurts children who are the age of yours. Find out what kind of co-parenting relationship might work best in your situation. Investigate all of the alternatives available to avoid the trauma of Family Court litigation. The resources are there for you and for your children.